If you decide that your item is not quite right. You have 12 days from the date of delivery to return your item. The item must be in the same condition as received in order to return an item. It is sent back at your own expense. A in store credit will be given provided the item was not worn. Items must be 100% in the same condition and interior packaging. If in Ontario a size exchange can be made in store provided the item is 100% in condition received.